STUDIO PERSO
Subscribe
π¨I'm having trouble using the service. What should I do?
Created by
Created at
If you encounter any problems while using Perso AI, we can resolve them much faster if you provide the information below.
β Essential Information
β’
π§ Perso AI Account Email Address
β’
π Project URL where the problem occurred
For the project URL, please click the share button on the project, change the privacy setting to ON, and send the copied link. If there is no public link, processing time may be slightly longer as we have to check the creation history one by one.
π‘ Optional (Providing this will allow for faster resolution)
β’
πΈ Screenshot or screen recording at the time the problem occurred
β’
π¬ If an error message is displayed, the corresponding phrase
β’
π Description of the situation regarding what screen appeared when a certain action was performed
The more specific the symptoms, the faster the development team can identify and reproduce the problem. The more detailed you provide, the more helpful it is.
Please feel free to contact our inquiry center with any questions you may have.