How do I request a refund or cancel my subscription?
Cancellation & Refunds
📌 Subscription Cancellation (Scheduled Cancellation) Information
Perso Dubbing offers monthly and annual subscription plans,
You can schedule a subscription cancellation to stop your subscription from renewing on the next billing date.
💡 Even if you schedule a subscription cancellation, you can continue using the service until the end of your current subscription period.
🚨 Any credits you have remain available for use until their expiration date, even after you cancel your subscription.
✅ How to Schedule a Subscription Cancellation
Settings → In the Subscription tab, select [Manage Subscription] → click [ ⁝ ] button
Once your request is complete, automatic payments will stop from the next billing date, and your subscription will end.
A confirmation message will appear once your subscription cancellation is scheduled. Amounts already paid are non-refundable.
📌 Refund Policy
Under the Terms of Service, refunds for paid services are generally restricted. Refund requests can be reviewed only if the conditions for withdrawal from the purchase are met.
Refund Eligibility Requirements (All must be met)
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The paid service must not have been used at all.
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Submit your request within 7 days of the later of the payment date or the date the service became available.
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If approved, the refund will be issued after deducting payment gateway fees.
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Review period: 5–10 business days
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Once the refund is processed, your plan will immediately switch to the Free plan, and access to features available only on paid plans may be restricted.
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